Frequently Asked Questions
Welcome to Black Diamond Limousine and Party Bus Rentals! We understand that planning events and transportation can be daunting, so we’ve compiled a list of frequently asked questions to make your experience seamless and stress-free.
What types of vehicles do you offer for rent?
At Black Diamond, we offer a luxurious fleet of limousines and party buses suitable for any occasion. Choose from elegant stretch limousines to spacious party buses equipped with premium amenities.
How many passengers can your vehicles accommodate?
Our vehicles range in capacity, accommodating anywhere from 2 to 40 passengers, ensuring there's something for every group size.
What amenities are included in your vehicles?
Our limos and party buses come fully equipped with amenities such as plush leather seating, state-of-the-art sound systems, LED lighting, wet bars, and more to enhance your experience.
Are your vehicles chauffeur-driven?
Yes, all our vehicles are chauffeur-driven by professional and experienced drivers who prioritize safety and customer satisfaction.
What events are your vehicles suitable for?
Our limos and party buses are perfect for a wide range of events, including adult's and kid's birthdays, weddings, proms, bachelor/bachelorette parties, corporate events, wine tours, and much more.
How far in advance should I book a vehicle?
To ensure availability and secure your preferred vehicle, we recommend booking as far in advance as possible, especially for peak seasons and popular dates. Our prices are dynamic and can adjust according to the demand of a particular day and time, so book early for discounted rates!
Can I view the vehicles before booking?
Yes, we welcome you to schedule a viewing of our vehicles to ensure they meet your expectations and specifications. We want you to see first hand why we are the best in Oklahoma and to ensure you get exactly what you want on your big day!
How do I pay for my rental?
We accept various payment methods, including credit/debit cards, and cash. A deposit of 50% is required to secure your booking, with the remaining balance due before the start of your rental period.
What is your cancellation policy?
Our cancellation policy varies depending on the booking details. Please refer to our terms and conditions or contact us directly for more information.
Is smoking allowed in your vehicles?
For the comfort and safety of all passengers, smoking is strictly prohibited in all our vehicles.
Do you provide custom packages or special offers?
Yes, we offer custom packages tailored to your specific needs and budget. Additionally, keep an eye out for our seasonal promotions and special offers for added value.
How do I make a reservation?
Making a reservation is easy! Simply contact our friendly customer service team via phone or email, and we'll guide you through the booking process.
Can we bring our own alcohol on board?
Yes, you're welcome to bring your own alcohol on board our vehicles for passengers of legal drinking age. Please drink responsibly. Our drivers reserve the right to refuse service if passengers become unruly or pose a safety risk.
Do your vehicles have restroom facilities?
Our vehicles do not have restrooms. We recommend having guests use the restroom prior to boarding, especially on long distance trips. Our chauffeurs will make stops at your request for guests needing to use a restroom.
Are pets allowed on board?
We understand that pets are part of the family, so well-behaved pets are welcome on board our vehicles with prior arrangement.
Can a child's car seat be used in your vehicles?
Car seats are permitted in our small limousines where they can be properly secured. Car seats are not permitted in the buses as they are not properly equipped to secure the seat.
Are your vehicles wheelchair accessible?
Unfortunately our vehicles are not equipped to handle wheelchairs. We apologize for any inconvenience. Please check with a representative with our company to confirm a child seat can be used in your chosen vehicle.